Does ad365 sell my data?

Never. Under no circumstances does ad365 sell your personal data to third parties. Your information is used solely for service delivery, security, and legal compliance.

How do I request deletion of my data?

Contact us via live chat or email to request deletion of any data not subject to legal retention requirements. We will complete the process within 30 days.

Is my payment information secure?

Yes, completely secure. Mobile banking and bank account details are protected with 256-bit encryption. We never store full account numbers in plain form.

How do I stop receiving promotional emails?

Click the "Unsubscribe" link at the bottom of any promotional email to unsubscribe instantly. Alternatively, contact our support team and we will handle it for you.

ad365 | Privacy Policy and How We Protect Your Data

1 Introduction & Scope

This Privacy Policy ("Policy") explains how we collect, use, and protect your information when you use the ad365 platform — including the website, mobile app, and related services.

Ad365 is deeply committed to your privacy. We believe your data belongs to you — we only use it temporarily to deliver our services. By using the platform, you agree to this Privacy Policy.

This policy was last reviewed and updated in January 2026. You will be notified of any significant changes.

2 What Information We Collect

Ad365 collects two types of information from you:

Directly Provided Information

Full name, email address, and date of birth (collected at registration)
National ID or passport number (collected during identity verification)
Mobile Number & Address
Payment details (mobile banking account or bank account number)

Automatically Collected Information

IP Address & Device Information
Browser Type & Operating System
Platform activity logs (login times, game history)
Information Collected via Cookies & Tracking Technologies

Type of Data	Reason for Collection	Mandatory?
Name & Email	Account Creation & Communication	Yes
Identity Document	KYC Verification & Legal Compliance	Yes
Payment Information	Deposit & Withdrawal Processing	Yes
Cookie Data	Service Improvement & Personalization	Optional
Device Information	Security & Fraud Prevention	Yes

3 Purpose of Data Use

Ad365 uses your information for the following purposes:

To create and manage your account and verify your identity.
To process deposits, withdrawals, and other transactions.
To provide customer service and support.
To prevent fraud, money laundering, and illegal activities.
To meet legal and regulatory obligations.
To enhance service quality and develop new features.
To send you relevant offers and promotions, with your consent.

Ad365 never sells your data to third parties for marketing purposes. You can unsubscribe from promotional emails at any time.

4 Data Sharing Policy

Ad365 does not generally share your information with third parties. However, sharing may occur in the following limited circumstances:

Payment Processor: Only the information strictly necessary to complete a transaction.
Law Enforcement: When required by a court order or other legal obligation.
Game Providers: Only the minimum data necessary to operate the games.
Security Partners: To prevent fraud and cyberattacks.

All third-party partners are contractually required to comply with our privacy standards and may not use your data for their own purposes.

5 Cookies & Tracking Technologies

Ad365 uses cookies on its website and app. Cookies are small text files stored on your device that help us improve our services.

Types of Cookies We Use

Essential Cookies: Required for login sessions and security — these cannot be disabled.
Functional Cookies: To remember your preferences and language settings.
Analytics Cookies: To understand usage patterns and improve our service.

Optional cookies can be disabled in your browser settings, though some features may not function properly.

6 Data Protection Measures

To protect your data, ad365 follows world-class technologies and processes:

All sensitive data is stored with 256-bit AES encryption.
All data transmissions are secured via SSL/TLS protocol.
Regular third-party security audits and penetration testing.
AI-powered real-time anomaly detection system.
Two-factor authentication (2FA) is available.
Strict access controls — only authorized personnel can access your data.

In the event of a data security breach, we will notify affected users within 72 hours and take prompt corrective action.

7 Data Retention Period

Ad365 does not retain data longer than necessary. Our general policy is:

Data for active accounts is retained for as long as the account remains open.
After account closure, transaction records are generally retained for up to 5 years as required by legal obligations.
KYC documents are retained for the period required by law.
Relevant data is deleted immediately upon withdrawal of marketing consent.

8 Your Privacy Rights

Ad365 gives you full control over your data. Your rights include:

Right to Access Data

You may request to know what information we hold about you.

Right to Correct Data

You may request correction of any inaccurate or incomplete information.

Right to Delete Data

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You may request a copy of your data in a readable format.

Right to Object

You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

9 Protection of Minors' Data

Ad365 does not collect data from anyone under the age of 18, and such individuals are strictly prohibited from using the platform. If we become aware that a minor's data has been collected, it will be deleted immediately.

If you believe your child's data may be held by ad365, please contact us immediately. We will take prompt action.

10 Policy Changes

Ad365 may update this Privacy Policy from time to time. Depending on the nature of the change, you will be notified as follows:

For significant changes: via email or an in-platform notification.
For minor changes: only the "Last Updated" date at the top of this page will be revised.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11 Privacy Contact

For any questions, requests, or complaints regarding this Privacy Policy, please contact us:

Data Protection Email: [email protected]

Live Chat Support: Available 24/7

Response Time: Within 30 Days

Privacy Policy — How safe is your data at ad365?

256-bit SSL Encryption

Your Data Is Never Sold

Minimal Data Collection

Secure Data Storage

Your Consent is the Foundation

GDPR-Compliant

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