Terms and Conditions — Complete Terms & Conditions for use of the ad365 platform

1 Introduction & Consent

These Terms and Conditions ("Terms") govern the use of the ad365 platform and its services. By visiting the ad365 website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms.

If you do not agree to these Terms and Conditions, please refrain from using the ad365 platform. For any questions, feel free to contact our support team.

2 Account Registration & Eligibility

The following requirements must be met to create an account with ad365:

• You must be 18 years of age or older.
• You must provide complete, accurate, and truthful information at the time of registration.
• Each person may hold only one account — duplicate accounts are strictly prohibited.
• It is your responsibility to keep your account information accurate and up to date.
• During account verification, you may be required to submit supporting documents such as a national ID card or passport.

Identity Verification (KYC)

Ad365 follows KYC (Know Your Customer) procedures in compliance with national and international legal obligations. Identity verification may be required before a withdrawal is processed. This is done entirely for your protection.

3 Age Restriction

Parents and guardians are encouraged to enable parental controls on shared computers or mobile devices. We also implement technical measures to prevent minors from gaining access.

4 Payment Policy

Deposit

• Deposits must be made from a mobile banking or bank account registered in your own name.
• Deposits from third-party accounts are not accepted and may result in account termination.
• Minimum deposit limits apply.

Withdraw

• Withdrawals can only be made to the same account from which the deposit was made.
• Identity verification and bonus wagering requirements must be completed before a withdrawal can be processed.
• Mobile banking transactions are typically processed within 5–15 minutes, while bank transfers may take 1–4 hours.
• Ad365 does not charge any withdrawal fees.

5 Bonus & Promotion Terms

All ad365 bonuses and promotions are subject to their own terms. It is important to read the full conditions of each offer before claiming a bonus.

• Each bonus comes with its own wagering requirement — typically 10 to 30 times the bonus amount.
• Withdrawals from bonus funds are not permitted until the applicable wagering requirements have been met.
• The same bonus cannot be claimed more than once.
• Ad365 reserves the right to modify, suspend, or cancel its bonus program at any time.
• If bonus abuse is suspected, the account may be subject to verification and the bonus may be voided.

6 Gaming Rules & Regulations

All games on ad365 are powered by internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and unbiased.

• Each game has its own rules — please read them before you start playing.
• If a game is interrupted due to a technical issue, ad365 will provide a fair resolution.
• If you have any concerns about a game outcome, please notify support within 24 hours.
• Exploiting any technical errors or glitches during gameplay is strictly prohibited.

Live Casino

The dealer's decision is final in all Live Casino games. ad365 is not liable for disconnections caused by network issues during live games; however, reasonable measures are taken to protect active bets.

7 Prohibited Activities

The following activities are strictly prohibited on ad365:

• Opening or operating an account using another person's identity.
• Creating or operating multiple accounts.
• Using bots, automated software, or any program to play games.
• Colluding with other players to manipulate game outcomes.
• Exploiting technical glitches or bugs to gain an unfair advantage.
• Using the platform for money laundering purposes.
• Attempting to gain unauthorized access to the ad365 system or network.

8 Responsible Gaming

Ad365 places responsible gaming at the heart of everything we do. We believe gaming should be a source of entertainment — not a solution to financial difficulties.

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break from your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: For an extended break, contact support to have your account temporarily suspended.

For more details, visit our Responsible Gaming View page.

9 Account Closure & Suspension

Ad365 reserves the right to suspend or close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Registering with incorrect or false information.
• Involvement in suspicious or fraudulent activity.
• Failure to cooperate with identity verification.

Users may also close their account at any time. Any valid balance may be withdrawn before closure (provided the applicable bonus terms have been met).

10 Dispute Resolution

For any dispute or complaint, please contact the ad365 support team in the first instance. We generally aim to review and resolve the matter within 24–48 hours.

• When submitting a complaint, please include your account number and full details of the incident.
• In game-related disputes, game logs and server records shall serve as the definitive evidence.
• Ad365's decision is final in all matters of dispute resolution.

11 Terms & Conditions Updates

Ad365 reserves the right to change, revise, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend reviewing this page regularly.

12 Contact

If you have any questions or concerns about these Terms, please contact us: